FAQ: How Do I Choose A Physical Therapy Clinic?

Finding a good physical therapy clinic to trust with your care is tricky. It can also take a lot of diligent effort. These are 3 stages to consider when looking for a physical therapy clinic:

  1. The Research Test
  2. The Call Test
  3. The Service Test

The Research Test is where you’ll start when thinking about finding that perfect physical therapy clinic for you. It involves mostly online activity and is the most time friendly of the 3 tests. You’re basically seeing how potential clinics represent themselves online. Areas you’ll want to look into are:

  • Online reviews
  • Website information

The Call Test is exactly what it sounds like. You’re calling your potential clinics you’ve narrowed down from step 1 to see if they make the cut. During the call, you’ll want to look for things like:

  • Tone: initial friendliness
  • On-hold time
  • Concern towards you rather than money
  • Scheduling availability
  • Licensed therapists

The Service Test is where you attend your first session to see if they are the right clinic for you. From the time you open the door to the time you step foot back outside, you’ll want to review things like:

  • Greeted immediately upon entering the clinic
  • Initial impression of cleanliness
  • Wait time before being seen
  • Thoroughness of the evaluation
  • Therapist’s expected goals and course of action

For additional resources on how to find the best physical therapy clinic for you, click here, or contact our office by calling (586) 884-4565 or email [email protected] to learn more. We would be more than happy to help!

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Jaime Curl

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